Cost Optimisation Strategy & Execution

Working with a global bank to deliver a bottom-line improvement of €50M across a €1.2B portfolio of spend

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The Problem

The client is a global bank serving over 37 million customers, corporate clients and financial institutions across 40 countries.
As part of the client’s continued focus on improving business performance across its group, it had targeted an improvement of €50M in its P&L across the Benelux market over a three-year period.

Working with the client’s own teams, 4C led the overall programme to achieve the targeted cost optimisation goals.
4C provided programme and change management experience. underpinned with rigorous governance and reporting, to coordinate the identification and delivery of opportunities across marketing, facilities management, operations, human resources and technology.
Our procurement and cost optimisation expertise, insight and data were also used to drive the development of project charters for each opportunity – as well as validating plans through internal and external benchmarks to ensure the client was targeting maximum cost optimisation.
Through a planned series of workshops, a total of over 200 candidate cost optimisation projects were identified, which through challenge and validation led to over 50 actual projects with charters for delivery.

The client was able to shape, mobilise and deliver the programme to its preferred timeline and start delivering savings to the bottom line within the first year.
Of the total of €50M targeted improvement for the three-year period of the programme, over €35M was successfully delivered to the bottom line in the first 12 months.
Through our structured handover and upskilling, the client was able to continue delivery of the programme after year one to complete the remainder of the targeted savings.